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Returns & Cancellations

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to (email@emailaddress.com) to arrange for the return of corked or flawed product.

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact us for return instructions.

A 15% restocking fee will be applied to all cancelled orders.

'Best Value Winery 2017' James Halliday Wine Companion

'Winery of the Year 2011' James Halliday Wine Companion

'Producer of the Year 2011' Matt Skinner's Wine Guide

Finalist ‘Winemaker of the Year 2009’ Gourmet Traveller Wine Magazine

Listed as one of the ‘Ten Best New Wineries in Australia’ & five star rating 2009 and 2010 James Halliday Wine Companion

Finalist ‘Winemaker of the Year 2003’ Gourmet Traveller Wine Magazine

Nominated ‘Best Young Australian Winemaker 2004’ Decanter Magazine

Awarded ‘Winemaker of the Year 2003/2004’ Guide to Western Australian Wine 2005

Nominated ‘International Winemaker of the Year 2003’ International Wine and Spirit Competition

Finalist ‘Winemaker of the Year 2009’ Gourmet Traveller Wine Magazine

Nominated ‘Best Young Australian Winemaker 2004’ Decanter Magazine